Free

Customer Service Representative – Paranaque - Custom Quezon City

  Other service   (Item ID: 76878)

Preferred Age Range: Between 28 to 40

Preferred College Degree: BS Customs Administration

Alternative Degree: any business course

Relevant Experience: at least 4 years experience in import & export documentation

Required skills/knowledge: knowledge in import/export processing, customer service oriented and has sense of urgency




DUTIES AND RESPONSIBILITIES:

• Handles or monitors accounts assigned to him:

a. Handles the day to day activity of the account from import/export processing to submission of documents for billing;

b. Prepares and handles documentation needed by regulatory government agencies which are needed to meet customers’ requirements;

c. Handles customer’s queries;

d. Prepares reports that the department/customer requires;

e. Ensures that the KPIs set by the company and customers are met.

• Coordinates with the team on daily transactions/activities.

• Monitors and coordinates with Transport Team and the customer on the timely booking and delivery of shipment.

• Ensures that all shipping documents are complete, filed on time and labeled properly.

• Ensures the timely preparation of requests to stakeholders (e.g. request for refund of container deposit and other requests required by customers and within the bounds of related shipments).

• Adheres to company rules and regulations.


 Published date:

January 3, 2018 1:09 pm

 Expiration date:

December 31, 9999

 Region:

METRO MANILA

 City:

Quezon City

 City area:

Quezon City

 Address:

31 Visayas Ave, Project 8, Quezon City, Metro Manila


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