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VA/ Virtual Assistant Muntinlupa

  Computer / IT   (Item ID: 83062)


Job Description
Main Job Tasks and Responsibilities
Answer calls and responds to emails
handle customer inquiries both telephonically and by email
research required information using available resources]
provide customers with products and service information
enter new customer information into system
update existing customer information
process orders, forms, and applications
identify and escalate priority issues
follow up customers calls where necessary
document all call information according to standard operating procedures
complete call logs
produce call report
knowledge in SEO or Social Media is a plus


Qualification
Educational Experience
College Graduate
proficient in relevant computer application
required language proficiency
knowledge of customer service principles and practices
knowledge of call center telephony and technology
some experience in call center or customer service environment
good Data entry and Typing Skills
knowledge of administration and clerical processes

Key Competencies
Verbal and Written communication Skills
Listening Skills
problem analysis and problem solving
customer service orientation
Highest Education Attainment:
College Graduate
Company Information
OPTIMIZEX
Unit 201 Frabelle Bldg. Madrigal Business Park Alabang Muntinlupa City
Muntinlupa City
Website: http://www.optimizex.com
How to apply to this job
Please email your resume to [email protected]

Salary: 16,000 - 18,000


 

Job details

Hiring someone
Full-time

Company description
OptimizeX


 Published date:

January 31, 2019 2:07 pm

 Expiration date:

December 31, 9999

 Region:

METRO MANILA

 City:

Muntinlupa

 City area:

Muntinlupa

 Address:

Muntinlupa City


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