Main Job Tasks and Responsibilities: Email Management/Filtering Setting up Autoresponders (Zoho, Mailchimp) Booking appointments with clients Following up with clients/customers (sending thank you and other reminder emails) Receptionist duties (answering occasional calls) Calendar Management File Management (organizing files using Dropbox etc) Database building (eg. updating email or contact lists on your CRM) Research on certain topics for blog posts, newsletters or others Hotel and Flight Booking Transcription (transcribing voicemail, video or audio, podcasts etc.) Taking down minutes of meetings Creating basic reports (reports on weekly tasks, deliverables, sales) Preparing Slideshows (Powerpoint Presentations) Manage and update Social Media Accounts Knowledge on Zoho CRM, Eventbrite, Mailchimp,Gotomeeting is an advantage.
Key Competencies Drive and determination to see clients succeed Ability to work as part of a team Excellent customer service skills Basic understanding of business operation, including budgeting, creating business and marketing plans, contracts and agreements and time management Good organizational skills Good communication skills (verbal and written) knowledge of customer service principles and practices some experience in call center or customer service environment Candidate must possess at least Bachelor's/College Degree in any field. At least 1 Year(s) of working experience in the related field is required for this position. Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent. Graveyard shift (MST)
Monthly Salary PHP15,000 - 19,500
October 26, 2017 2:09 pm
June 30, 2018
Unit 201 Frabelle, Madrigal Business Park, Alabang Muntinlupa City
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