₱ 18,000.00

Customer Service Representative Muntinlupa

  Customer Service   (Item ID: 75886)

Main Job Tasks and Responsibilities:
Email Management/Filtering
Setting up Autoresponders (Zoho, Mailchimp)
Booking appointments with clients
Following up with clients/customers (sending thank you and other reminder emails)
Receptionist duties (answering occasional calls)
Calendar Management
File Management (organizing files using Dropbox etc)
Database building (eg. updating email or contact lists on your CRM)
Research on certain topics for blog posts, newsletters or others
Hotel and Flight Booking
Transcription (transcribing voicemail, video or audio, podcasts etc.)
Taking down minutes of meetings
Creating basic reports (reports on weekly tasks, deliverables, sales)
Preparing Slideshows (Powerpoint Presentations)
Manage and update Social Media Accounts
Knowledge on Zoho CRM, Eventbrite, Mailchimp,Gotomeeting is an advantage.

Key Competencies
Drive and determination to see clients succeed
Ability to work as part of a team
Excellent customer service skills
Basic understanding of business operation, including budgeting, creating business and marketing plans, contracts and agreements and time management
Good organizational skills
Good communication skills (verbal and written)
knowledge of customer service principles and practices
some experience in call center or customer service environment
Candidate must possess at least Bachelor's/College Degree in any field.
At least 1 Year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
Graveyard shift (MST)

Monthly Salary
PHP15,000 - 19,500



 Published date:

October 26, 2017 2:09 pm

 Expiration date:

June 30, 2018

 Region:

METRO MANILA

 City:

Muntinlupa

 City area:

Alabang

 Address:

Unit 201 Frabelle, Madrigal Business Park, Alabang Muntinlupa City




 

Job details

Hiring someone
Optimizex Inc.
18000


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